Online Privacy Statement

Central Bank is committed to maintaining the privacy and confidentiality of the information you entrust to us. Therefore we are providing this privacy notice to you.

Information we collect

We collect nonpublic personal information about you from the following sources:

• information we receive from you on applications or other forms;
• information about your transactions with us, our affiliates, or others; and
• information we receive from a consumer reporting agency.

Information we disclose

We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.
We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements.
We disclose the information necessary in order to process and service your account(s) to our affiliates and service providers.
If you decide to close your account(s) or become an inactive customer, we will adhere to the privacy policies and practices as described in this notice.

COPPA

In conforming with COPPA laws, Central Bank will not knowingly collect or use personal information from children under 13. We are not responsible for the data collection and use practices of nonaffiliated third parties to which our web sites may link.

Patriot Act

To help the government fight the funding of terrorism and money laundering activities, U.S. Federal law requires financial institutions to obtain, verify, and record information that identifies each person (individuals and businesses) who opens an account. What this means for you: When you open an account, we will ask for your name, address, date of birth and other information that will allow us to identify you. We may also ask for your driver's license or other identifying documents.

Safeguarding the privacy of your information

We restrict access to nonpublic personal information about you to those employees who need to know that information in order to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Consumer Complaint Process

Central Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Central Bank should contact the Texas Department of Banking through one of the means indicated below:

In Person or U.S. Mail: 2601 N. Lamar Boulevard, Suite 300, Austin, Texas 78705-4294

Telephone No.: 877-276-5554, Fax No.: 512-475-1313

E-mail:consumer.complaints@banking.state.tx.us

Website:www.banking.state.tx.us